Apps to Customer Feedback

OSQA is a robust, open-source question and answer system designed to power community-driven knowledge sharing platforms. Built on Python and Django, it provides the tools needed to create Stack Overflow-style forums where users can ask, answer, and rate questions.

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

Kliqqi is a flexible open-source content management system designed to build community-driven social networks, idea boards, and news aggregators. It emphasizes user participation and customization to create tailored online communities.

OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.

Simple Machines Forum (SMF) is a powerful and free open-source forum software designed to provide a robust platform for online communities. It offers a comprehensive set of features for building and managing dynamic message boards.

Open Web Analytics (OWA) is a discontinued open-source web analytics platform designed to provide detailed insights into website traffic and user behavior. Offering real-time data, visitor recording, and various monitoring capabilities, it aimed to be a privacy-conscious alternative to commercial analytics solutions.

LimeSurvey is a powerful, free, and open-source online survey application written in PHP. It supports various database backends and is distributed under the APL license. Offering extensive features for creating, distributing, and analyzing surveys, it's a flexible alternative to commercial survey tools.