Linux Softwares to Email Tracking

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Request Tracker (RT) is a highly customizable request tracking and workflow automation system written in Perl. It is extensively used by IT departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. RT provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking.

Dada Mail is a versatile, web-based mailing list management system designed for creating and managing announcements, discussion lists, and various email campaigns. It offers comprehensive features for list management, email creation, delivery, and tracking, catering to both simple newsletters and more complex marketing automation needs.

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

Revamp CRM streamlines sales and marketing with dynamic segmentation, automation, and integrated tools. Manage contacts, track leads, and automate workflows through Gmail and other integrations for improved business efficiency.

InStream is a modern online CRM designed to help businesses build and manage stronger relationships with their customers. It offers tools for sales, marketing, and support, all integrated into a user-friendly platform.

ActiveInbox transforms your Gmail inbox into a powerful task manager, helping you prioritize emails, manage projects, and achieve Inbox Zero with a Getting Things Done (GTD) approach directly within your familiar email environment.

UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Nylas Mail, an extensible open-source email client, offers a unified inbox, robust search, and calendar integration. It supports multiple accounts and provides features like email tracking and undo send, aiming to enhance productivity and email management for users.

Salesflare is an intelligent sales CRM designed for small and medium-sized businesses. It automates data entry, tracks customer interactions, and provides insights to help sales teams close more deals with less administrative work.

Gmelius transforms your Gmail inbox into a powerful workspace for teams. It integrates email, task management, and collaboration tools directly within Gmail, eliminating the need to switch between applications. Features include shared inboxes, Kanban boards, email automation, tracking, and robust privacy controls, enhancing productivity and team efficiency.

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.