Websites to Knowledge base

Help Scout is a robust customer service platform designed for teams who prioritize email-based support. It offers a shared inbox, knowledge base, and reporting to streamline communication and improve customer satisfaction. ...more

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place. ...more

LiveZilla is a comprehensive customer support software offering live chat, helpdesk ticketing, knowledge base management, and real-time analytics to empower businesses in providing efficient and personalized customer service. ...more

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools. ...more

OSQA is a robust, open-source question and answer system designed to power community-driven knowledge sharing platforms. Built on Python and Django, it provides the tools needed to create Stack Overflow-style forums where users can ask, answer, and rate questions. ...more

Yahoo! Answers served as a prominent online community-driven question-and-answer platform where users could ask questions on any topic and receive responses from a global community. ...more

Wiki on a Stick is a highly portable, standalone personal wiki designed to run directly from a single self-modifying XHTML file. Ideal for managing notes, knowledge bases, and outlines on the go without requiring installation. ...more

Tender Support provides a comprehensive cloud-based platform for managing customer interactions, encompassing helpdesk ticketing, forums, knowledge base, and customer feedback tools to streamline support operations. ...more

Referata offers free ad-free hosting for semantic wikis, providing a powerful platform to structure, store, and manage data. Leverage MediaWiki with semantic extensions to create knowledge bases, documentation, or collaborative databases, allowing flexible browsing, analysis, and sharing of information. ...more

Eyenewton is a comprehensive platform designed to help businesses gather, analyze, and act upon customer feedback through customizable widgets and integrated engagement tools. ...more

GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently. ...more

eXtrigo is a knowledge-based online community designed for collaborative learning, goal tracking, and skill development. It leverages crowdsourced wisdom to help users organize information, manage personal and shared goals, and connect with others who share similar interests. With robust features like hierarchical note-taking, goal management, and privacy-focused options, eXtrigo serves as both a productivity tool and a social network. ...more

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes. ...more

Qortex is a collaborative project management software designed to streamline team communication, task management, and knowledge sharing. It integrates various tools like chat, file sharing, and a wiki to provide a unified platform for efficient teamwork, enhancing productivity and fostering a connected work environment. ...more

ClickDesk revolutionizes customer support with unified live chat, voice chat, and helpdesk ticketing. Engage visitors in real-time, provide instant assistance, and streamline support operations to boost satisfaction and drive sales through personalized interactions. ...more

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement. ...more

Helpjuice is a robust, web-based knowledge base software designed to empower businesses to quickly create, organize, and maintain comprehensive self-service support content for their customers and internal teams. It focuses on intuitive content creation, advanced analytics, and deep customization options to improve customer satisfaction and reduce support load. ...more

OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface. ...more

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation. ...more

Drift is a leading conversation cloud platform that transforms website visitors into qualified leads and satisfied customers through real-time conversations, automated bots, and personalized engagement. ...more

BuzzFlow CRM is a powerful, collaborative customer relationship management platform seamlessly integrated with Gmail and Google Apps, designed to streamline sales processes, manage projects, and automate business workflows directly from your inbox. ...more

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently. ...more

Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media. ...more

GitBook is a powerful platform designed for creating, writing, and organizing documentation, knowledge bases, and technical books collaboratively. It leverages Markdown for content creation and offers features like static site generation, version control integration, and real-time collaboration. ...more

Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics. ...more

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities. ...more

Server Fault is a dedicated community-driven question and answer site for system administrators and IT professionals to share knowledge and solve complex server and network issues. ...more

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows. ...more

DeskPRO is a comprehensive helpdesk and customer support software platform designed to streamline communication, manage customer interactions, and improve service efficiency for businesses of all sizes. ...more

Enchant is a customer support software designed to streamline communication and manage customer interactions efficiently. It offers a unified inbox, automation features, knowledge base, and reporting to empower support teams and enhance customer satisfaction. Built as a Software as a Service, it provides scalability and accessibility for businesses of all sizes. ...more