Helpdesk Online Apps

UserEcho is a comprehensive customer service platform providing integrated tools for feedback management, knowledge bases, live chat, and helpdesk ticketing to improve customer satisfaction and team efficiency. ...more

UseResponse is a comprehensive customer service software and online community platform offering a suite of tools including helpdesk ticketing, live chat, knowledge base, and feedback forums. It's designed to empower businesses to manage customer interactions effectively, build self-service options, gather valuable feedback, and cultivate an active community for enhanced customer satisfaction and product development. ...more

Helpjuice is a robust, web-based knowledge base software designed to empower businesses to quickly create, organize, and maintain comprehensive self-service support content for their customers and internal teams. It focuses on intuitive content creation, advanced analytics, and deep customization options to improve customer satisfaction and reduce support load. ...more

Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction. ...more

TeamWox is a comprehensive business management software designed to streamline collaboration, communication, and workflows within an organization. ...more

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction. ...more

Help Scout is a robust customer service platform designed for teams who prioritize email-based support. It offers a shared inbox, knowledge base, and reporting to streamline communication and improve customer satisfaction. ...more

BuzzFlow CRM is a powerful, collaborative customer relationship management platform seamlessly integrated with Gmail and Google Apps, designed to streamline sales processes, manage projects, and automate business workflows directly from your inbox. ...more

DeskPRO is a comprehensive helpdesk and customer support software platform designed to streamline communication, manage customer interactions, and improve service efficiency for businesses of all sizes. ...more

Freshservice is an IT service management (ITSM) platform built on the Freshdesk customer support platform, offering a consolidated solution for IT teams to manage incidents, assets, and service requests efficiently. ...more

TeamSupport is a comprehensive customer support platform designed specifically for Business-to-Business (B2B) companies. It enhances customer service operations, streamlines internal collaboration, and provides deep insights into customer health and ticket resolution, ultimately aiming to reduce support costs while improving customer satisfaction. ...more

Atera is a comprehensive platform designed for Managed Service Providers (MSPs), offering a unified suite of tools for RMM, PSA, helpdesk, billing, and reporting. It simplifies IT management for businesses of all sizes. ...more

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification. ...more

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency. ...more

Axosoft simplifies project management, bug tracking, and customer support for development teams. Offering both hosted and on-premises options, it provides robust tools for agile methodologies, including Scrum and Kanban, alongside powerful help desk and reporting capabilities. ...more