Helpdesk Linux Softwares

Discover best Helpdesk Linux softwares, apps and websites.

Best Helpdesk Linux Softwares

Sort:
Ubersmith

Ubersmith

Commercial

Ubersmith is a comprehensive subscription business management platform tailored for infrastructure providers and businesses with complex billing needs. It integrates billing, client management, provisioning, and asset tracking into a single, powerful suite to streamline operations and improve efficiency.

Handles complex, usage-based billing with precision.
Asset Management
Business & Commerce
Chrome Remote Desktop

Chrome Remote Desktop is a free, cross-platform remote access tool developed by Google. It enables users to connect to their computers from anywhere using a web browser or mobile device, facilitating remote work, IT support, and accessing files remotely.

Free to use.
Google Chrome extension
Business & Commerce Network & Admin Web Browsers
ERPNext

ERPNext

Open Source

ERPNext is a comprehensive and user-friendly open-source Enterprise Resource Planning (ERP) software designed for businesses of all sizes. It integrates various business functions like accounting, CRM, manufacturing, sales, purchase, inventory, and project management into a single platform.

Free and Open Source, significantly reducing initial software costs.
Configurable
Business & Commerce Online Services
GLPI

GLPI

Open Source

GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.

Free and Open Source with no licensing costs.
inventory
Business & Commerce
OTRS Business Solution™

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.

Highly customizable to fit specific workflows.
Customer support
Business & Commerce
tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Completely free with a comprehensive feature set.
Chat history
Business & Commerce Social & Communications
UserEngage

UserEngage

Commercial

UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.

All-in-one platform for live chat, email, automation, and helpdesk.
Onboarding
Business & Commerce Education & Reference Network & Admin
Request Tracker

Request Tracker

Open Source

Request Tracker (RT) is a highly customizable request tracking and workflow automation system written in Perl. It is extensively used by IT departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. RT provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking.

Extremely customizable and adaptable to various workflows.
Bug reporting
Business & Commerce Development
Helprace

Helprace

Commercial

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Integrated ticketing, knowledge base, forums, and feedback tools in one platform...
Multiple languages
Business & Commerce
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Unified inbox consolidates communication channels.
Customer Chat
Business & Commerce
Brimir

Brimir

Open Source

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

Self-hostable for data control and privacy.
Helpdesk ticketing
Business & Commerce
osTicket

osTicket

Open Source

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Completely free and open source, offering significant cost savings.
Customer Chat
Business & Commerce Development
Tiki Wiki CMS Groupware

Tiki Wiki CMS Groupware is a free and open-source, all-in-one web-based application for collaboration and management. It combines a powerful wiki engine with comprehensive features for content management, project tracking, workflow, and office functions, making it a versatile solution for diverse organizational needs.

Extensive feature set covering a wide range of needs.
Group collaboration
Business & Commerce Development Education & Reference File Management Office & Productivity Social & Communications
Vtiger CRM

Vtiger CRM

Commercial

Vtiger CRM is a comprehensive online customer relationship management platform designed to streamline sales, marketing, and customer service processes. It provides tools for lead tracking, email campaigns, sales automation, support ticket management, and inventory control, enabling businesses to build stronger customer relationships and drive growth.

Comprehensive feature set covering sales, marketing, and support.
Collaborative
Business & Commerce Office & Productivity
Freshdesk

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Consolidates customer interactions from multiple channels into one platform.
Ad-free
Business & Commerce Online Services
PHPBack

PHPBack

Open Source

PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.

Open source and free to use.
Customer support
Business & Commerce Online Services
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

High degree of customization for workflows and fields.
Gamification
Business & Commerce Games Online Services
Web Help Desk

Web Help Desk

Commercial

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

Integrated IT asset management with ticketing
it asset management
Business & Commerce