Atera vs Freshdesk : Which is Better?
Atera
Atera brings MSP business together. From remote monitoring & management to powerful ticketing and customer satisfaction surveying. Developed by Atera Networks
License: Commercial
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Atera VS Freshdesk Feature comparision
| Feature | Atera | Freshdesk |
|---|---|---|
| Asset Management | ||
| Network Monitoring | ||
| Remote monitoring | ||
| Software as a Service | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Forums | ||
| Hardware Monitoring | ||
| Helpdesk ticketing | ||
| Inventory management | ||
| Customer support | ||
| Knowledge base | ||
| Shared inbox | ||
| In-built Bug tracking | ||
| Custom data fields | ||
| Customer service | ||
| Live Chat | ||
| Whatsapp integration | ||
| Support for Bootstrap | ||
| Responsive design | ||
| Artificial intelligence | ||
| Bots | ||
| Chat Bot | ||
| Team Collaboration | ||
| Dockerized | ||
| Modern live chat | ||
| Beat maker | ||
| Call recording | ||
| Contextual sales | ||
| Email tracking | ||
| Legal CRM | ||
| Publishing | ||
| Customizable | ||
| Kanban boards | ||
| Kanban Chart | ||
| Auto responder | ||
| Suggestion voting | ||
| German | ||
| Email notifications | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring |
Compare Atera
