Feature | Atera | Helpjuice |
---|---|---|
Asset Management | ||
Network Monitoring | ||
Remote monitoring | ||
Software as a Service | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Customer Feedback | ||
Forums | ||
Hardware Monitoring | ||
Helpdesk ticketing | ||
Inventory management | ||
Customer support | ||
Knowledge base | ||
Shared inbox | ||
In-built Bug tracking | ||
Custom data fields | ||
Customer service | ||
Live Chat | ||
Whatsapp integration | ||
Support for Bootstrap | ||
Responsive design | ||
Artificial intelligence | ||
Bots | ||
Chat Bot | ||
Multiple languages | ||
Knowledge Management | ||
Web-Based | ||
Customizable | ||
Kanban boards | ||
Kanban Chart | ||
Suggestion voting | ||
German | ||
Configurable | ||
UI customization | ||
Text chat |