Deskero vs LiveChat : Which is Better?

Deskero icon

Deskero

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system. Developed by deskero

License: Commercial

Categories: Business & Commerce Social & Communications

Apps available for Online Android iPhone iPad

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LiveChat icon

LiveChat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. Developed by LiveChat

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Online Android iPhone

Deskero VS LiveChat

LiveChat offers a more robust feature set with a focus on analytics and real-time support, making it suitable for larger businesses, while Deskero provides a budget-friendly solution with essential features for smaller teams.

Deskero

Pros:

  • Affordable pricing
  • Easy to set up
  • Good integration options
  • Customization capabilities
  • Multi-language support

Cons:

  • Limited features in the free plan
  • Less robust reporting tools
  • Occasional lag in chat response

LiveChat

Pros:

  • User-friendly interface
  • Multiple channel integration
  • Real-time chat support
  • Customizable chat widgets
  • Analytics and reporting features

Cons:

  • Higher pricing for advanced features
  • Limited social media integration
  • No dedicated mobile app

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