Deskero vs OTRS Business Solution™ : Which is Better?

Deskero icon

Deskero

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system. Developed by deskero

License: Commercial

Apps available for Online Android iPhone iPad

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OTRS Business Solution™ icon

OTRS Business Solution™

OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support. Developed by OTRS AG

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Linux Online Self-Hosted Perl

Deskero VS OTRS Business Solution™ Feature comparision

Feature Deskero OTRS Business Solution™
Customizable
Customer Feedback
Customer service
Customer support
Social network
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Kanban boards
Kanban Chart
Email notifications
Forums
Knowledge base
Software as a Service
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Configurable
Task Management
Wiki
SOAP API
Workflow Automation
Email tracking
Auto responder
Incident management
Inventory management
REST API
Modern live chat
Beat maker
Call recording
Bug reporting
Customizable triggers
*community curated information: This table may not have the most accurate information. Please suggest changes

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