InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation. Developed by InvGate
License: Commercial
Feature | InvGate Service Desk | Desk.com |
---|---|---|
Configurable | ||
Customer support | ||
Dockerized | ||
Helpdesk ticketing | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Customer Feedback | ||
Email notifications | ||
Forums | ||
Knowledge base | ||
Software as a Service | ||
Incident management | ||
Inventory management | ||
REST API | ||
Customer service | ||
Email automation | ||
Email marketing automation | ||
Automatic messages | ||
Integrated Chat | ||
Remote desktop | ||
Remote Support | ||
Text chat | ||
Real time collaboration | ||
Shared inbox | ||
Modern live chat | ||
Beat maker | ||
Call recording | ||
Customizable | ||
Kanban boards | ||
Kanban Chart | ||
Encrypted chat | ||
Knowledge Base structuring | ||
Live Chat | ||
Comment section | ||
Email tracking | ||
Auto responder |