InvGate Service Desk vs Desk.com : Which is Better?

InvGate Service Desk icon

InvGate Service Desk

InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation. Developed by InvGate

License: Commercial

Categories: Business & Commerce

Apps available for Online

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Desk.com icon

Desk.com

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. Developed by Salesforce

License: Commercial

Categories: Business & Commerce

Apps available for Online

InvGate Service Desk VS Desk.com Feature comparision

Feature InvGate Service Desk Desk.com
Configurable
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email notifications
Forums
Knowledge base
Software as a Service
Incident management
Inventory management
REST API
Customer service
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Remote desktop
Remote Support
Text chat
Real time collaboration
Shared inbox
Modern live chat
Beat maker
Call recording
Customizable
Kanban boards
Kanban Chart
Encrypted chat
Knowledge Base structuring
Live Chat
Comment section
Email tracking
Auto responder
*community curated information: This table may not have the most accurate information. Please suggest changes

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