GoToAssist vs InvGate Service Desk : Which is Better?

GoToAssist icon

GoToAssist

GoToAssist is a cloud-based toolset for IT support teams and customer support organizations. Developed by Citrix Systems, Inc.

License: Commercial

Apps available for Windows Online Android iPhone Android Tablet

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InvGate Service Desk icon

InvGate Service Desk

InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation. Developed by InvGate

License: Commercial

Categories: Business & Commerce

Apps available for Online

GoToAssist VS InvGate Service Desk Feature comparision

Feature GoToAssist InvGate Service Desk
Remote desktop
Customer support
Remote Support
Support for Remote Control
Remote Reboot
Support for Multiple Monitors
Audio Calling
Support for Aliases
Integrated File Sharing
Unattended access
Screen Mirroring
Access Control
File-sync
File transfer
Integrated Chat
Local Network Connection
VNC Viewer
Lightweight
RDP Functionality
Built-in SSH client
Vnc protocol
Portable
Ad-free
Clustering
Full controller support
Multiplatform
Remote monitoring
Configurable
Dockerized
Helpdesk ticketing
Ads monitoring
Automatic customer engagement
Customer Feedback
Email notifications
Forums
Knowledge base
Software as a Service
Incident management
Inventory management
REST API
Customer service
Email automation
Email marketing automation
Automatic messages
Text chat
Real time collaboration
Shared inbox
*community curated information: This table may not have the most accurate information. Please suggest changes

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