GLPI vs InvGate Service Desk : Which is Better?
GLPI
GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.
License: Open Source
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GLPI VS InvGate Service Desk Feature comparision
| Feature | GLPI | InvGate Service Desk |
|---|---|---|
| inventory | ||
| Inventory management | ||
| Helpdesk ticketing | ||
| Incident management | ||
| Knowledge base | ||
| REST API | ||
| Customer support | ||
| Dockerized | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Forums | ||
| Hardware Monitoring | ||
| Email notifications | ||
| Software as a Service | ||
| IPAM | ||
| Configuration Management | ||
| System Info | ||
| Configurable | ||
| Asset Management | ||
| Customizable | ||
| IT Asset Management | ||
| Customer service | ||
| Email automation | ||
| Email marketing automation | ||
| Automatic messages | ||
| Integrated Chat | ||
| Remote desktop | ||
| Remote Support | ||
| Text chat | ||
| Real time collaboration | ||
| Shared inbox |
Compare GLPI
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