InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation. Developed by InvGate
License: Commercial
Feature | InvGate Service Desk | GLPI |
---|---|---|
Configurable | ||
Customer support | ||
Dockerized | ||
Helpdesk ticketing | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Customer Feedback | ||
Email notifications | ||
Forums | ||
Knowledge base | ||
Software as a Service | ||
Incident management | ||
Inventory management | ||
REST API | ||
Customer service | ||
Email automation | ||
Email marketing automation | ||
Automatic messages | ||
Integrated Chat | ||
Remote desktop | ||
Remote Support | ||
Text chat | ||
Real time collaboration | ||
Shared inbox | ||
inventory | ||
Hardware Monitoring | ||
IPAM | ||
Configuration Management | ||
System Info | ||
Asset Management | ||
Customizable | ||
IT Asset Management |