Top Alternatives to GLPI

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Spiceworks is a comprehensive, free IT management platform designed for small and medium-sized businesses. It offers a suite of tools for inventory, network monitoring, help desk, and community engagement.

Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.

InvGate Service Desk is a comprehensive IT service management (ITSM) solution designed to streamline IT support operations, improve efficiency, and enhance user satisfaction through features like self-service, knowledge management, and automation.

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Freshservice is an IT service management (ITSM) platform built on the Freshdesk customer support platform, offering a consolidated solution for IT teams to manage incidents, assets, and service requests efficiently.

InvGate Assets is a comprehensive IT asset management solution designed to provide detailed visibility and control over an organization's hardware and software assets throughout their lifecycle. It simplifies tasks like inventory, compliance, and deployment.

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.

OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.

IT Asset Tool is a powerful yet free software designed for comprehensive IT asset management. It offers robust inventory, monitoring, and reporting capabilities for networked devices, assisting businesses in tracking hardware and software assets efficiently and maintaining network health.

RackTables is a powerful and free open-source solution designed for efficient datacenter and server room asset management. It helps organizations large and small to document and manage hardware assets, network addresses, space utilization, and more, providing a centralized source of truth for critical IT infrastructure information.