InvGate Service Desk vs LiveAgent : Which is Better?

InvGate Service Desk icon

InvGate Service Desk

InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation. Developed by InvGate

License: Commercial

Categories: Business & Commerce

Apps available for Online

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LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

InvGate Service Desk VS LiveAgent Feature comparision

Feature InvGate Service Desk LiveAgent
Configurable
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email notifications
Forums
Knowledge base
Software as a Service
Incident management
Inventory management
REST API
Customer service
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Remote desktop
Remote Support
Text chat
Real time collaboration
Shared inbox
Beat maker
Call recording
Gamification
Live Chat
Modern live chat
Voice Call
Chat history
Customizable
Kanban boards
Kanban Chart
Encrypted chat
Knowledge Base structuring
Email tracking
Auto responder
Chat Bot
Real-time analytics
Support for Multiple Users
Suggestion voting
German
*community curated information: This table may not have the most accurate information. Please suggest changes

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