InvGate Service Desk vs Trakdesk : Which is Better?

InvGate Service Desk icon

InvGate Service Desk

InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation. Developed by InvGate

License: Commercial

Categories: Business & Commerce

Apps available for Online

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Trakdesk icon

Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk

License: Commercial

Apps available for Mac OS X Windows Linux Online Windows Mobile

InvGate Service Desk VS Trakdesk Feature comparision

Feature InvGate Service Desk Trakdesk
Configurable
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email notifications
Forums
Knowledge base
Software as a Service
Incident management
Inventory management
REST API
Customer service
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Remote desktop
Remote Support
Text chat
Real time collaboration
Shared inbox
Gamification
Customizable
Kanban boards
Kanban Chart
Comment section
Email tracking
Suggestion voting
German
*community curated information: This table may not have the most accurate information. Please suggest changes

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