Jitbit Helpdesk vs LiveAgent : Which is Better?

Jitbit Helpdesk icon

Jitbit Helpdesk

Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox. Developed by Jitbit Software

License: Commercial

Categories: Business & Commerce

Apps available for Windows Online Android Android Tablet iPad

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LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

Jitbit Helpdesk VS LiveAgent Feature comparision

Feature Jitbit Helpdesk LiveAgent
Customer support
Knowledge base
Text chat
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Inventory management
Customizable
Kanban boards
Kanban Chart
Email notifications
Software as a Service
Suggestion voting
German
Customer service
Configurable
Beat maker
Call recording
Gamification
Integrated Chat
Live Chat
Modern live chat
Voice Call
Chat history
Email automation
Encrypted chat
Knowledge Base structuring
Email tracking
Auto responder
Chat Bot
Real-time analytics
Support for Multiple Users
*community curated information: This table may not have the most accurate information. Please suggest changes

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