LiveChat vs LiveAgent : Which is Better?

LiveChat icon

LiveChat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. Developed by LiveChat

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Online Android iPhone

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LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

LiveChat VS LiveAgent Feature comparision

Feature LiveChat LiveAgent
Canned responses
Chat Bot
Integration with CRMs
Custom widgets
Customizable
Email automation
Encrypted chat
Helpdesk ticketing
Knowledge base
Live Chat
Online chat
Beat maker
Call recording
Customer service
Customer support
Gamification
Integrated Chat
Modern live chat
Voice Call
Chat history
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Kanban boards
Kanban Chart
Knowledge Base structuring
Email notifications
Email tracking
Auto responder
Forums
Software as a Service
Real-time analytics
Support for Multiple Users
Suggestion voting
German
*community curated information: This table may not have the most accurate information. Please suggest changes

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