ClickDesk vs LiveChat : Which is Better?
ClickDesk
ClickDesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions. Developed by ClickDesk Corp.
License: Commercial
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ClickDesk VS LiveChat
ClickDesk is more budget-friendly and offers basic features suitable for small businesses, while LiveChat provides advanced analytics and multichannel support, making it a better fit for larger businesses with higher support needs.
ClickDesk
Pros:
- Affordable pricing plans
- Integration with multiple platforms
- Customizable chat widget
- Mobile app availability
- Visitor tracking and analytics
Cons:
- Limited automation features
- Less advanced analytics compared to competitors
- Occasional integration issues
LiveChat
Pros:
- User-friendly interface
- Robust reporting and analytics tools
- Multichannel support including social media
- AI-powered chatbots
- 24/7 customer support
Cons:
- Higher pricing for advanced features
- Limited customization options
- Can be overwhelming for new users
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