Pipedrive vs Zoho CRM : Which is Better?

Pipedrive icon

Pipedrive

Pipedrive is a cloud-based sales software. Developed by Pipedrive, Inc.

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online iPhone

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Zoho CRM icon

Zoho CRM

Zoho CRM is an online customer relationship management software for managing your sales, marketing & support in a single system. Developed by Zoho

License: Freemium

Categories: Business & Commerce Office & Productivity

Apps available for Online Microsoft Office Outlook Microsoft Office Suite

Pipedrive VS Zoho CRM

Pipedrive excels in user-friendliness and pipeline management, making it ideal for sales teams looking for simplicity and efficiency. In contrast, Zoho CRM offers a more comprehensive suite of features and better pricing options, catering to businesses that require extensive customization and automation.

Pipedrive

Pros:

  • User-friendly interface
  • Highly customizable pipelines
  • Robust reporting and analytics
  • Excellent email integration
  • Strong automation features

Cons:

  • Limited integrations with non-native tools
  • Can become expensive with add-ons
  • Less suitable for larger teams

Zoho CRM

Pros:

  • Comprehensive feature set
  • Affordable pricing plans
  • Integrated marketing automation
  • Advanced analytics and reporting
  • Strong mobile app

Cons:

  • Complex setup process for beginners
  • Overwhelming number of features
  • Customer support can be slow

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