Pure Chat vs LiveZilla : Which is Better?

Pure Chat icon

Pure Chat

Pure Chat helps you message multiple leads and customers at once–instead of spending hours talking on the phone. Developed by Pure Chat

License: Freemium

Apps available for Online Android iPhone Android Tablet iPad

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LiveZilla icon

LiveZilla

LiveZilla is a customer support software. Developed by LiveZilla GmbH

License: Freemium

Categories: Business & Commerce

Apps available for Online

Pure Chat VS LiveZilla

Pure Chat is known for its user-friendly interface and ease of use, making it ideal for small to medium businesses. In contrast, LiveZilla offers more advanced features and multi-channel support, which may be better suited for larger organizations that require robust reporting and analytics.

Pure Chat

Pros:

  • Easy to use interface
  • Customizable chat widget
  • Mobile app availability
  • Real-time visitor tracking
  • Automated responses

Cons:

  • Limited integrations with third-party tools
  • No offline messaging feature
  • Basic reporting capabilities

LiveZilla

Pros:

  • Multi-channel support
  • Robust reporting and analytics
  • Customizable chat interface
  • Multiple languages support
  • Integration with various CRM systems

Cons:

  • Complex setup process
  • Higher cost for advanced features
  • Can be overwhelming for beginners

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