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Top Alternatives to LiveZilla

Looking for LiveZilla alternatives? We've curated 17 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Freemium

LiveZilla Alternatives

Below you'll find the best alternatives to LiveZilla. We've analyzed these options based on features, user ratings, and compatibility to help you find the right solution. Each alternative offers unique advantages that might better suit your specific needs and budget.

Userlike Live Chat

Userlike Live Chat

Freemium Business & Commerce Web Application

Userlike Live Chat is a professional and lightweight live chat software designed to enhance customer communication and support directly on your website and through popular messaging channels.

Unique Features

  • Seamless integration with messaging apps like WhatsApp.
  • Unified inbox for managing multiple channels.
  • Customizable chat widget.

Compared to LiveZilla

Seamless integration with messaging apps like WhatsApp. compared to LiveZilla
Pricing structure can vary based on features needed. unlike LiveZilla
Lime Talk

Lime Talk

Commercial Business & Commerce Web Application

Lime Talk is a robust live chat solution designed to connect businesses with their website visitors in real-time, providing instant support, answering questions, and boosting engagement to increase conversions and customer satisfaction.

Unique Features

  • Real-time visitor monitoring provides valuable insights.
  • Easy to implement and integrate into websites.
  • Intuitive agent dashboard for managing chats.

Compared to LiveZilla

Real-time visitor monitoring provides valuable insights. compared to LiveZilla
Lacks advanced helpdesk ticketing features. unlike LiveZilla
tawk.to

tawk.to

Free Business & Commerce Web Application

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Unique Features

  • Completely free with a comprehensive feature set.
  • Easy to integrate with various websites and platforms.
  • Powerful real-time visitor monitoring and analytics.

Compared to LiveZilla

Completely free with a comprehensive feature set. compared to LiveZilla
Advanced features might require paid add-ons or future tiers. unlike LiveZilla
Smartsupp

Smartsupp

Freemium Business & Commerce Web Application

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Unique Features

  • Comprehensive feature set including live chat, chatbots, and visitor tracking.
  • Intuitive agent dashboard and easy installation process.
  • Valuable session recording feature for understanding user behavior.

Compared to LiveZilla

Comprehensive feature set including live chat, chatbots, and visitor tracking. compared to LiveZilla
The depth of advanced features may vary by pricing plan. unlike LiveZilla
Zent.IO

Zent.IO

Commercial Business & Commerce Web Application

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Unique Features

  • Unified omnichannel inbox improves agent efficiency.
  • Robust ticketing system for organized issue resolution.
  • Integrated knowledge base aids agents and customer self-service.

Compared to LiveZilla

Unified omnichannel inbox improves agent efficiency. compared to LiveZilla
Specific social media integrations may vary. unlike LiveZilla
Mibew

Mibew

Open Source Development Web Application

Mibew Messenger is an open-source live support tool for websites, enabling real-time chat between visitors and support operators directly through a browser interface. It is built using PHP and MySQL.

Unique Features

  • Open Source and Free
  • Self-Hosted for Data Control
  • Customizable

Compared to LiveZilla

Open Source and Free compared to LiveZilla
Requires Technical Expertise for Deployment and Maintenance unlike LiveZilla
csupport

csupport

Commercial Business & Commerce Web Application

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Unique Features

  • Integrated platform for chat, helpdesk, and knowledge base.
  • Real-time visitor tracking and analytics.
  • AI and automation features for efficiency.

Compared to LiveZilla

Integrated platform for chat, helpdesk, and knowledge base. compared to LiveZilla
Specific depth of advanced features like AI may require evaluation. unlike LiveZilla
Pure Chat

Pure Chat

Freemium Business & Commerce Web Application

Pure Chat is a live chat software designed to help businesses connect with website visitors in real-time, answering questions and converting prospective leads into paying customers.

Unique Features

  • Easy to set up and use interface.
  • Effective real-time visitor tracking.
  • Useful built-in basic automation with Chat Bots.

Compared to LiveZilla

Easy to set up and use interface. compared to LiveZilla
Helpdesk ticketing features are basic compared to dedicated platforms. unlike LiveZilla
Intercom

Intercom

Freemium Business & Commerce Web Application

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Unique Features

  • Unified platform for chat, email, and in-app messaging.
  • Rich user profiles provide valuable context.
  • Effective live chat and knowledge base for support.

Compared to LiveZilla

Unified platform for chat, email, and in-app messaging. compared to LiveZilla
Pricing can be a significant investment, especially for growing businesses. unlike LiveZilla
LiveAgent

LiveAgent

Commercial Business & Commerce Web Application

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.

Unique Features

  • True omni-channel support from a single dashboard.
  • Robust built-in call center functionality.
  • Comprehensive ticketing system with automation.

Compared to LiveZilla

True omni-channel support from a single dashboard. compared to LiveZilla
Steep learning curve due to extensive customization options. unlike LiveZilla
LiveChat

LiveChat

Commercial Business & Commerce Web Application

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Unique Features

  • Integrated live chat and help desk functionality
  • Comprehensive analytics and reporting features
  • Robust set of productivity tools for agents

Compared to LiveZilla

Integrated live chat and help desk functionality compared to LiveZilla
Can be relatively expensive compared to basic live chat tools unlike LiveZilla
LiveCall

LiveCall

Freemium Website Communication Website Communication

LiveCall is an innovative click-to-call and live chat solution designed to instantly connect website visitors with your sales or support team, facilitating real-time conversations directly from your website. It aims to significantly boost lead generation and conversion rates by eliminating communication barriers and providing immediate assistance.

Unique Features

  • Facilitates instant communication without phone numbers or downloads.
  • Integrates voice call and live chat for flexible engagement.
  • Designed to improve website lead generation and conversion rates.

Compared to LiveZilla

Facilitates instant communication without phone numbers or downloads. compared to LiveZilla
Dependence on stable internet connections for voice quality. unlike LiveZilla
ClickDesk

ClickDesk

Commercial Business & Commerce Web Application

ClickDesk revolutionizes customer support with unified live chat, voice chat, and helpdesk ticketing. Engage visitors in real-time, provide instant assistance, and streamline support operations to boost satisfaction and drive sales through personalized interactions.

Unique Features

  • Unified platform for live chat, voice chat, and helpdesk.
  • Real-time communication options enhances customer engagement.
  • Integrated ticketing system streamlines support workflows.

Compared to LiveZilla

Unified platform for live chat, voice chat, and helpdesk. compared to LiveZilla
Feature depth can be limited on lower-tier plans. unlike LiveZilla
Crisp

Crisp

Freemium Business & Commerce Web Application

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Unique Features

  • Consolidates multiple communication channels into a single inbox.
  • Includes an integrated knowledge base and ticketing system for end-to-end support.
  • Provides valuable insights through user session recording and traffic monitoring.

Compared to LiveZilla

Consolidates multiple communication channels into a single inbox. compared to LiveZilla
The breadth of features might present a learning curve for new users. unlike LiveZilla
Visitlead Live Chat

Visitlead Live Chat

Commercial Business & Commerce Web Application

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.

Unique Features

  • Integrated live chat and helpdesk ticketing for streamlined support.
  • Real-time visitor monitoring allows for proactive engagement.
  • Knowledge base feature empowers self-service and reduces agent workload.

Compared to LiveZilla

Integrated live chat and helpdesk ticketing for streamlined support. compared to LiveZilla
The scope of integrations with third-party applications is not explicitly detailed. unlike LiveZilla
Olark

Olark

Freemium Business & Commerce Web-based live chat

Olark is a live chat software designed to help businesses connect with website visitors in real-time, improving customer support and driving sales with proactive engagement and insightful analytics.

Unique Features

  • Easy to set up and use for both agents and administrators.
  • Intuitive and clean user interface.
  • Provides valuable real-time visitor information to agents.

Compared to LiveZilla

Easy to set up and use for both agents and administrators. compared to LiveZilla
May require integration with other tools for ticketing or knowledge base. unlike LiveZilla

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