Trakdesk vs UseResponse : Which is Better?

Trakdesk icon

Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk

License: Commercial

Apps available for Mac OS X Windows Linux Online Windows Mobile

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UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

Trakdesk VS UseResponse Feature comparision

Feature Trakdesk UseResponse
Gamification
Customer Feedback
Customer service
Customer support
Knowledge base
Software as a Service
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Kanban boards
Kanban Chart
Shared inbox
Comment section
Email tracking
Email notifications
Forums
Suggestion voting
German
Configurable
Multiple languages
Canned responses
Chat
Community based
Flexible customizations
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Email automation
Encrypted chat
Auto responder
Single Sign-On
Share Roadmaps
Anonymous Commenting
*community curated information: This table may not have the most accurate information. Please suggest changes

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