UserEcho vs Firehose Chat : Which is Better?

UserEcho icon

UserEcho

serEcho is a software solution for better customer service. Developed by UserEcho

License: Commercial

Categories: Business & Commerce

Apps available for Online iPhone iPad

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Firehose Chat icon

Firehose Chat

Firehose Chat provides live chat for website visitors. Developed by firehosechat

License: Freemium

Apps available for Mac OS X Online Android iPhone Android Tablet

UserEcho VS Firehose Chat Feature comparision

Feature UserEcho Firehose Chat
Customer Feedback
Knowledge Management
Live Chat
Software as a Service
UI customization
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer support
Forums
Knowledge base
Chat Bot
Real-time analytics
Support for Multiple Users
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Integrated Chat
Online chat
Chat
Customer service
Chat history
Email automation
Encrypted chat
Knowledge Base structuring
Workflow Automation
Mailchimp integration
Auto responder
Behavioural targeting
Blogging
User session recording
Visitor recording
Automatic messages
*community curated information: This table may not have the most accurate information. Please suggest changes

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