UserEcho vs LiveAgent : Which is Better?

UserEcho

serEcho is a software solution for better customer service. Developed by UserEcho

License: Commercial

Categories: Business & Commerce

Apps available for Online iPhone iPad

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

UserEcho VS LiveAgent Feature comparision

Feature	UserEcho	LiveAgent
Customer Feedback
Knowledge Management
Live Chat
Software as a Service
UI customization
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer support
Forums
Knowledge base
Chat Bot
Real-time analytics
Support for Multiple Users
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Integrated Chat
Online chat
Beat maker
Call recording
Customer service
Gamification
Modern live chat
Voice Call
Chat history
Email automation
Encrypted chat
Knowledge Base structuring
Email notifications
Email tracking
Auto responder