UserEcho vs UseResponse : Which is Better?

UserEcho

serEcho is a software solution for better customer service. Developed by UserEcho

License: Commercial

Categories: Business & Commerce

Apps available for Online iPhone iPad

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Categories: Business & Commerce Social & Communications

Apps available for Online Self-Hosted

UserEcho VS UseResponse Feature comparision

Feature	UserEcho	UseResponse
Customer Feedback
Knowledge Management
Live Chat
Software as a Service
UI customization
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer support
Forums
Knowledge base
Chat Bot
Real-time analytics
Support for Multiple Users
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Integrated Chat
Online chat
Multiple languages
Canned responses
Chat
Community based
Customer service
Flexible customizations
Knowledge Base structuring
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Task assignments
Task Management
Dockerized
Email automation
Encrypted chat
Email notifications
Email tracking
Auto responder