Web Help Desk vs Freshservice : Which is Better?

Web Help Desk icon

Web Help Desk

Web Help Desk is a powerful and affordable ticketing and IT asset management software solution. Developed by SolarWinds Worldwide, LLC.

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online iPhone

VS
VS
Freshservice icon

Freshservice

Freshservice is a straightforward, managed service desk offering with a streamlined and intuitive web interface that provides the ITIL counterpart to Freshdesk. Developed by Freshdesk Inc.

License: Freemium

Categories: Business & Commerce Development

Apps available for Online Android iPhone Android Tablet iPad

Web Help Desk VS Freshservice Feature comparision

Feature Web Help Desk Freshservice
it asset management
IT Asset Management
Knowledge base
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email notifications
Forums
Software as a Service
Customer service
Configurable
Task Management
Wiki
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Remote desktop
Remote Support
Text chat
Incident management
Inventory management
REST API
CMDB and ProcessManagement
Web-Based
Employee Self service
Compatible with Microsoft Office
On-premises software
Outlook integration
*community curated information: This table may not have the most accurate information. Please suggest changes

Compare Web Help Desk

vs
Desk.com vs Web Help Desk
Compare Desk.com and Web Help Desk and decide which is most suitable for you.
vs
Deskero vs Web Help Desk
Compare Deskero and Web Help Desk and decide which is most suitable for you.
vs
DeskPRO vs Web Help Desk
Compare DeskPRO and Web Help Desk and decide which is most suitable for you.
vs
Enchant vs Web Help Desk
Compare Enchant and Web Help Desk and decide which is most suitable for you.
vs
Freshdesk vs Web Help Desk
Compare Freshdesk and Web Help Desk and decide which is most suitable for you.
vs
GoToAssist vs Web Help Desk
Compare GoToAssist and Web Help Desk and decide which is most suitable for you.
vs
HappyFox vs Web Help Desk
Compare HappyFox and Web Help Desk and decide which is most suitable for you.
vs
Help Scout vs Web Help Desk
Compare Help Scout and Web Help Desk and decide which is most suitable for you.
vs
Helprace vs Web Help Desk
Compare Helprace and Web Help Desk and decide which is most suitable for you.
vs
InvGate Service Desk vs Web Help Desk
Compare InvGate Service Desk and Web Help Desk and decide which is most suitable for you.
vs
Jitbit Helpdesk vs Web Help Desk
Compare Jitbit Helpdesk and Web Help Desk and decide which is most suitable for you.
vs
Kayako vs Web Help Desk
Compare Kayako and Web Help Desk and decide which is most suitable for you.