Kayako vs Web Help Desk : Which is Better?

Kayako icon

Kayako

Kayako is a customer service software. Developed by Kayako

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

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Web Help Desk icon

Web Help Desk

Web Help Desk is a powerful and affordable ticketing and IT asset management software solution. Developed by SolarWinds Worldwide, LLC.

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online iPhone

Kayako VS Web Help Desk Feature comparision

Feature Kayako Web Help Desk
Customer Chat
Customer service
Knowledge base
Live Chat
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Chat Bot
Real-time analytics
Support for Multiple Users
Email notifications
Customizable
Kanban boards
Kanban Chart
Email automation
Encrypted chat
Knowledge Base structuring
Email tracking
Auto responder
Forums
Software as a Service
Email marketing automation
Gmail integration
Bug reporting
Customizable triggers
it asset management
IT Asset Management
Configurable
Task Management
Wiki
Automatic messages
Integrated Chat
Remote desktop
Remote Support
Text chat
*community curated information: This table may not have the most accurate information. Please suggest changes

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