Zendesk vs GLPI : Which is Better?

Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Apps available for Online Android iPhone Blackberry iPad

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GLPI icon

GLPI

GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online

Zendesk VS GLPI Feature comparision

Feature Zendesk GLPI
Customer support
Forums
Knowledge base
Software as a Service
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Dockerized
Helpdesk ticketing
Customizable
Kanban boards
Kanban Chart
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Contextual sales
Email tracking
Legal CRM
Publishing
Email notifications
Auto responder
Suggestion voting
German
Shared inbox
Comment section
Customer service
Modern live chat
Beat maker
Call recording
inventory
Inventory management
Incident management
REST API
Hardware Monitoring
IPAM
Configuration Management
System Info
Configurable
Asset Management
IT Asset Management
*community curated information: This table may not have the most accurate information. Please suggest changes

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