Get Satisfaction vs Zendesk : Which is Better?

Get Satisfaction

Get Satisfaction is a customer community software platform for technical support. Developed by GetSatisfaction

License: Commercial

Categories: Business & Commerce

Apps available for Online

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Categories: Business & Commerce Social & Communications

Apps available for Online Android iPhone Blackberry iPad

Feature	Get Satisfaction	Zendesk
Customer Feedback
Net Promoter Score (NPS)
Embedded email surveys
SMS API
Cross tabulation
Email list
Forums
Integrated Spam Protection
Live Push Notifications
Data API
Logic jump
Mobile friendly
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer support
Knowledge base
Software as a Service
Suggestion voting
German
Add collaborators/moderators
Argument mapping
Idea evaluation
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Dockerized
Contextual sales
Email tracking
Legal CRM
Publishing
Email notifications
Auto responder
Shared inbox
Comment section
Customer service
Modern live chat
Beat maker
Call recording

*community curated information: This table may not have the most accurate information. Please suggest changes

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