Zendesk vs InvGate Service Desk : Which is Better?

Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Apps available for Online Android iPhone Blackberry iPad

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InvGate Service Desk icon

InvGate Service Desk

InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation. Developed by InvGate

License: Commercial

Categories: Business & Commerce

Apps available for Online

Zendesk VS InvGate Service Desk Feature comparision

Feature Zendesk InvGate Service Desk
Customer support
Forums
Knowledge base
Software as a Service
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Dockerized
Helpdesk ticketing
Customizable
Kanban boards
Kanban Chart
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Contextual sales
Email tracking
Legal CRM
Publishing
Email notifications
Auto responder
Suggestion voting
German
Shared inbox
Comment section
Customer service
Modern live chat
Beat maker
Call recording
Configurable
Incident management
Inventory management
REST API
Remote desktop
Remote Support
Text chat
Real time collaboration
*community curated information: This table may not have the most accurate information. Please suggest changes

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