GLPI vs Zendesk : Which is Better?

GLPI icon

GLPI

GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online

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VS
Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Categories: Business & Commerce Social & Communications

Apps available for Online Android iPhone Blackberry iPad

GLPI VS Zendesk Feature comparision

Feature GLPI Zendesk
inventory
Inventory management
Helpdesk ticketing
Incident management
Knowledge base
REST API
Customer support
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Email notifications
Software as a Service
IPAM
Configuration Management
System Info
Configurable
Asset Management
Customizable
IT Asset Management
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Kanban boards
Kanban Chart
Contextual sales
Email tracking
Legal CRM
Publishing
Auto responder
Suggestion voting
German
Shared inbox
Comment section
Customer service
Modern live chat
Beat maker
Call recording
*community curated information: This table may not have the most accurate information. Please suggest changes

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