Zendesk vs UserEngage : Which is Better?

Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Apps available for Online Android iPhone Blackberry iPad

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UserEngage icon

UserEngage

UserEngage is a Real-Time Customer and User Engagement Tool for Big and for Small Businesses, designed for maximizing the conversion. Developed by userengage.io

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

Zendesk VS UserEngage Feature comparision

Feature Zendesk UserEngage
Customer support
Forums
Knowledge base
Software as a Service
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Dockerized
Helpdesk ticketing
Customizable
Kanban boards
Kanban Chart
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Contextual sales
Email tracking
Legal CRM
Publishing
Email notifications
Auto responder
Suggestion voting
German
Shared inbox
Comment section
Customer service
Modern live chat
Beat maker
Call recording
Onboarding
Lead Generation
Lead nurturing
Live Chat
Marketing automation
Omnichannel messaging
Email template editor
Email deliverability
IFTTT integration
Chat history
Scheduled sending by Timezone
Abandoned Cart Recovery
Live Push Notifications
Encrypted chat
Knowledge Base structuring
Chat Bot
Real-time analytics
Support for Multiple Users
*community curated information: This table may not have the most accurate information. Please suggest changes

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