Zendesk vs UseResponse : Which is Better?

Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Apps available for Online Android iPhone Blackberry iPad

VS
VS
UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

Zendesk VS UseResponse Feature comparision

Feature Zendesk UseResponse
Customer support
Forums
Knowledge base
Software as a Service
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Dockerized
Helpdesk ticketing
Customizable
Kanban boards
Kanban Chart
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Contextual sales
Email tracking
Legal CRM
Publishing
Email notifications
Auto responder
Suggestion voting
German
Shared inbox
Comment section
Customer service
Modern live chat
Beat maker
Call recording
Multiple languages
Canned responses
Chat
Community based
Flexible customizations
Knowledge Base structuring
Live Chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Encrypted chat
Single Sign-On
Share Roadmaps
Anonymous Commenting
*community curated information: This table may not have the most accurate information. Please suggest changes

Compare Zendesk

vs
Compare Desk.com and Zendesk and decide which is most suitable for you.
vs
Compare Atera and Zendesk and decide which is most suitable for you.
vs
Compare BuzzFlow CRM and Zendesk and decide which is most suitable for you.
vs
Compare ClickDesk and Zendesk and decide which is most suitable for you.
vs
Compare Deskero and Zendesk and decide which is most suitable for you.
vs
Compare DeskPRO and Zendesk and decide which is most suitable for you.
vs
Compare Enchant and Zendesk and decide which is most suitable for you.
vs
Compare Freshdesk and Zendesk and decide which is most suitable for you.
vs
Compare Get Satisfaction and Zendesk and decide which is most suitable for you.
vs
Compare GLPI and Zendesk and decide which is most suitable for you.
vs
Compare HappyFox and Zendesk and decide which is most suitable for you.
vs
Compare Help Scout and Zendesk and decide which is most suitable for you.