Zoho CRM vs Freshsales : Which is Better?
Zoho CRM VS Freshsales
Zoho CRM offers a more comprehensive feature set and extensive customization options, making it suitable for larger teams with complex needs. In contrast, Freshsales provides a user-friendly interface with strong AI-driven insights, making it ideal for smaller teams seeking ease of use.
Zoho CRM
Pros:
- Comprehensive feature set
- Customizable dashboards
- Excellent automation capabilities
- Strong integration options
- Affordable pricing
Cons:
- Can be overwhelming for new users
- Customer support response time varies
- Some features may be complex to set up
Freshsales
Pros:
- User-friendly interface
- Robust AI-driven insights
- Good email tracking features
- Strong mobile app support
- Effective lead scoring
Cons:
- Limited reporting capabilities
- Higher cost for advanced features
- Customization options can be limited
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