Zoho CRM vs InStream : Which is Better?

Zoho CRM icon

Zoho CRM

Zoho CRM is an online customer relationship management software for managing your sales, marketing & support in a single system. Developed by Zoho

License: Freemium

Apps available for Online Microsoft Office Outlook Microsoft Office Suite

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InStream icon

InStream

InStream is an online CRM, which helps build strong relationships with customers. Developed by instream.io

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

Zoho CRM VS InStream

InStream focuses on providing a user-friendly interface and affordability, making it suitable for small to medium businesses. In contrast, Zoho CRM offers a comprehensive suite of CRM features with advanced automation and reporting, catering to larger enterprises with more complex needs.

Zoho CRM

Pros:

  • Comprehensive CRM features
  • Advanced automation
  • Robust analytics and reporting
  • Strong customer support
  • Mobile app accessibility

Cons:

  • Higher pricing for advanced features
  • Steeper learning curve for new users
  • Limited customization in lower tiers

InStream

Pros:

  • User-friendly interface
  • Customizable dashboards
  • Strong reporting capabilities
  • Integration with various apps
  • Affordable pricing

Cons:

  • Limited advanced features
  • Less suitable for large enterprises
  • Occasional integration issues

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