Top Alternatives to Drift

Looking for Drift alternatives? We've curated 13 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Freemium More about Drift

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Business & Commerce Education & Reference Social & Communications

Platforms:

Userlike Live Chat

Freemium

Userlike Live Chat is a professional and lightweight live chat software designed to enhance customer communication and support directly on your website and through popular messaging channels.

Key Features

Seamless integration with messaging apps like WhatsApp.
Unified inbox for managing multiple channels.
Customizable chat widget.

vs Drift

Seamless integration with messaging apps like WhatsApp. compared to Drift

Lime Talk

Commercial

Lime Talk is a robust live chat solution designed to connect businesses with their website visitors in real-time, providing instant support, answering questions, and boosting engagement to increase conversions and customer satisfaction.

Key Features

Real-time visitor monitoring provides valuable insights.
Easy to implement and integrate into websites.
Intuitive agent dashboard for managing chats.

vs Drift

Real-time visitor monitoring provides valuable insights. compared to Drift

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Key Features

Completely free with a comprehensive feature set.
Easy to integrate with various websites and platforms.
Powerful real-time visitor monitoring and analytics.

vs Drift

Completely free with a comprehensive feature set. compared to Drift

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Key Features

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Intuitive agent dashboard and easy installation process.
Valuable session recording feature for understanding user behavior.

vs Drift

Comprehensive feature set including live chat, chatbots, and visitor tracking. compared to Drift

Zent.IO

Commercial

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Key Features

Unified omnichannel inbox improves agent efficiency.
Robust ticketing system for organized issue resolution.
Integrated knowledge base aids agents and customer self-service.

vs Drift

Unified omnichannel inbox improves agent efficiency. compared to Drift

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Key Features

Integrated platform for chat, helpdesk, and knowledge base.
Real-time visitor tracking and analytics.
AI and automation features for efficiency.

vs Drift

Integrated platform for chat, helpdesk, and knowledge base. compared to Drift

GoSquared

Freemium

GoSquared is an all-in-one customer engagement platform for SaaS businesses, providing real-time analytics, live chat, and marketing automation to understand and interact with website visitors and customers.

Key Features

Integrated real-time analytics, live chat, and marketing automation in one platform.
Provides immediate insights into website and user activity.
Facilitates proactive and personalized customer engagement.

vs Drift

Integrated real-time analytics, live chat, and marketing automation in one platform. compared to Drift

Intercom

Freemium

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Key Features

Unified platform for chat, email, and in-app messaging.
Rich user profiles provide valuable context.
Effective live chat and knowledge base for support.

vs Drift

Unified platform for chat, email, and in-app messaging. compared to Drift

LiveAgent

Commercial

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.

Key Features

True omni-channel support from a single dashboard.
Robust built-in call center functionality.
Comprehensive ticketing system with automation.

vs Drift

True omni-channel support from a single dashboard. compared to Drift

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Key Features

Integrated live chat and help desk functionality
Comprehensive analytics and reporting features
Robust set of productivity tools for agents

vs Drift

Integrated live chat and help desk functionality compared to Drift

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

Unified inbox consolidates communication channels.
Robust ticketing system with extensive customization.
Integrated live chat for real-time support.

vs Drift

Unified inbox consolidates communication channels. compared to Drift

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Key Features

Consolidates multiple communication channels into a single inbox.
Includes an integrated knowledge base and ticketing system for end-to-end support.
Provides valuable insights through user session recording and traffic monitoring.

vs Drift

Consolidates multiple communication channels into a single inbox. compared to Drift

Olark

Freemium

Olark is a live chat software designed to help businesses connect with website visitors in real-time, improving customer support and driving sales with proactive engagement and insightful analytics.

Key Features

Easy to set up and use for both agents and administrators.
Intuitive and clean user interface.
Provides valuable real-time visitor information to agents.

vs Drift

Easy to set up and use for both agents and administrators. compared to Drift

Userlike Live Chat

Freemium

Userlike Live Chat is a professional and lightweight live chat software designed to enhance customer communication and support directly on your website and through popular messaging channels.

Key Features

Seamless integration with messaging apps like WhatsApp.
Unified inbox for managing multiple channels.
Customizable chat widget.

vs Drift

Seamless integration with messaging apps like WhatsApp. compared to Drift

Lime Talk

Commercial

Lime Talk is a robust live chat solution designed to connect businesses with their website visitors in real-time, providing instant support, answering questions, and boosting engagement to increase conversions and customer satisfaction.

Key Features

Real-time visitor monitoring provides valuable insights.
Easy to implement and integrate into websites.
Intuitive agent dashboard for managing chats.

vs Drift

Real-time visitor monitoring provides valuable insights. compared to Drift

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Key Features

Completely free with a comprehensive feature set.
Easy to integrate with various websites and platforms.
Powerful real-time visitor monitoring and analytics.

vs Drift

Completely free with a comprehensive feature set. compared to Drift

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Key Features

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Intuitive agent dashboard and easy installation process.
Valuable session recording feature for understanding user behavior.

vs Drift

Comprehensive feature set including live chat, chatbots, and visitor tracking. compared to Drift

Zent.IO

Commercial

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Key Features

Unified omnichannel inbox improves agent efficiency.
Robust ticketing system for organized issue resolution.
Integrated knowledge base aids agents and customer self-service.

vs Drift

Unified omnichannel inbox improves agent efficiency. compared to Drift

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Key Features

Integrated platform for chat, helpdesk, and knowledge base.
Real-time visitor tracking and analytics.
AI and automation features for efficiency.

vs Drift

Integrated platform for chat, helpdesk, and knowledge base. compared to Drift

GoSquared

Freemium

GoSquared is an all-in-one customer engagement platform for SaaS businesses, providing real-time analytics, live chat, and marketing automation to understand and interact with website visitors and customers.

Key Features

Integrated real-time analytics, live chat, and marketing automation in one platform.
Provides immediate insights into website and user activity.
Facilitates proactive and personalized customer engagement.

vs Drift

Integrated real-time analytics, live chat, and marketing automation in one platform. compared to Drift

Intercom

Freemium

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Key Features

Unified platform for chat, email, and in-app messaging.
Rich user profiles provide valuable context.
Effective live chat and knowledge base for support.

vs Drift

Unified platform for chat, email, and in-app messaging. compared to Drift

LiveAgent

Commercial

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.

Key Features

True omni-channel support from a single dashboard.
Robust built-in call center functionality.
Comprehensive ticketing system with automation.

vs Drift

True omni-channel support from a single dashboard. compared to Drift

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Key Features

Integrated live chat and help desk functionality
Comprehensive analytics and reporting features
Robust set of productivity tools for agents

vs Drift

Integrated live chat and help desk functionality compared to Drift

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

Unified inbox consolidates communication channels.
Robust ticketing system with extensive customization.
Integrated live chat for real-time support.

vs Drift

Unified inbox consolidates communication channels. compared to Drift

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Key Features

Consolidates multiple communication channels into a single inbox.
Includes an integrated knowledge base and ticketing system for end-to-end support.
Provides valuable insights through user session recording and traffic monitoring.

vs Drift

Consolidates multiple communication channels into a single inbox. compared to Drift

Olark

Freemium

Olark is a live chat software designed to help businesses connect with website visitors in real-time, improving customer support and driving sales with proactive engagement and insightful analytics.

Key Features

Easy to set up and use for both agents and administrators.
Intuitive and clean user interface.
Provides valuable real-time visitor information to agents.

vs Drift

Easy to set up and use for both agents and administrators. compared to Drift

Compare Side-by-Side

Want to see how Drift stacks up against alternatives? Select any option below for a detailed comparison.

Userlike Live Chat icon

Userlike Live Chat vs Drift

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Lime Talk vs Drift

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tawk.to vs Drift

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Smartsupp vs Drift

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Zent.IO vs Drift

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csupport vs Drift

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GoSquared vs Drift

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Intercom vs Drift

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LiveAgent vs Drift

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LiveChat vs Drift

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Kayako vs Drift

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