Crisp vs Drift : Which is Better?

Crisp icon

Crisp

Crisp is a customer messaging software. Developed by Crisp Communications

License: Freemium

Apps available for Mac OS X Windows Linux Online Android

VS
VS
Drift icon

Drift

Drift is a conversation-driven marketing and sales platform. Developed by Drift, Inc.

License: Freemium

Apps available for Online Slack

Crisp VS Drift Feature comparision

Feature Crisp Drift
Customer support
Integrated Chat
Knowledge base
Online chat
Unlimited users
User Profiles with Location
Chat history
Customer service
Helpdesk ticketing
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Chat Bot
Real-time analytics
Support for Multiple Users
Chat
Workflow Automation
User session recording
Visitor recording
Automatic messages
Agent dashboard
Chat widget
Artificial intelligence
Bots
Email marketing automation
UI customization
Customer Feedback
Knowledge Management
Onboarding
SMS Messaging
Real time collaboration
Shared inbox
*community curated information: This table may not have the most accurate information. Please suggest changes

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