LiveChat vs Drift : Which is Better?

LiveChat icon

LiveChat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. Developed by LiveChat

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Online Android iPhone

VS
VS
Drift icon

Drift

Drift is a conversation-driven marketing and sales platform. Developed by Drift, Inc.

License: Freemium

Apps available for Online Slack

LiveChat VS Drift Feature comparision

Feature LiveChat Drift
Canned responses
Chat Bot
Integration with CRMs
Custom widgets
Customizable
Email automation
Encrypted chat
Helpdesk ticketing
Knowledge base
Live Chat
Online chat
Onboarding
Artificial intelligence
Bots
Customer support
SMS Messaging
Chat history
Customer service
Knowledge Base structuring
Email marketing automation
Automatic messages
Integrated Chat
Real-time analytics
Support for Multiple Users
Chat
Workflow Automation
Agent dashboard
Chat widget
User session recording
Visitor recording
Real time collaboration
Shared inbox
*community curated information: This table may not have the most accurate information. Please suggest changes

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