Kayako vs Drift : Which is Better?

Kayako icon

Kayako

Kayako is a customer service software. Developed by Kayako

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

VS
VS
Drift icon

Drift

Drift is a conversation-driven marketing and sales platform. Developed by Drift, Inc.

License: Freemium

Apps available for Online Slack

Kayako VS Drift Feature comparision

Feature Kayako Drift
Customer Chat
Customer service
Knowledge base
Live Chat
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Chat Bot
Real-time analytics
Support for Multiple Users
Email notifications
Customizable
Kanban boards
Kanban Chart
Email automation
Encrypted chat
Knowledge Base structuring
Email tracking
Auto responder
Forums
Software as a Service
Email marketing automation
Gmail integration
Bug reporting
Customizable triggers
Onboarding
Artificial intelligence
Bots
SMS Messaging
Chat history
Automatic messages
Integrated Chat
Online chat
Chat
Workflow Automation
Agent dashboard
Chat widget
User session recording
Visitor recording
Real time collaboration
Shared inbox
*community curated information: This table may not have the most accurate information. Please suggest changes

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