OTRS ITSM Alternatives for iPad

Looking for OTRS ITSM alternatives? We've curated 4 top alternatives that offer similar functionality. Whether you need iPad options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Open Source More about OTRS ITSM

Platforms:

Windows 3 Mac 2 Linux 2 Web / Cloud 9 Android 5 iPhone 4 iPad 4 Clear Filter

Zendesk

Commercial

Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.

Key Features

Comprehensive omnichannel support capabilities.
Robust and centralized ticketing system.
Integrated live chat for real-time support.

vs OTRS ITSM

Comprehensive omnichannel support capabilities. compared to OTRS ITSM

View Details

Freshservice

Freemium

Freshservice is an IT service management (ITSM) platform built on the Freshdesk customer support platform, offering a consolidated solution for IT teams to manage incidents, assets, and service requests efficiently.

Key Features

Intuitive and user-friendly interface for both agents and end-users.
Quick and easy to set up and deploy as a cloud-based platform.
Comprehensive core features including robust ticketing and integrated asset management.

vs OTRS ITSM

Intuitive and user-friendly interface for both agents and end-users. compared to OTRS ITSM

View Details

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

Key Features

High degree of customization for workflows and fields.
Comprehensive knowledge base for self-service.
Powerful automation features reduce manual tasks.

vs OTRS ITSM

High degree of customization for workflows and fields. compared to OTRS ITSM

View Details

Deskero

Commercial

Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.

Key Features

Strong social media integration for comprehensive support
Includes essential features like knowledge base and forums for self-service
Offers good customization options to fit specific business needs

vs OTRS ITSM

Strong social media integration for comprehensive support compared to OTRS ITSM

View Details

Zendesk

Commercial

Key Features

Comprehensive omnichannel support capabilities.
Robust and centralized ticketing system.
Integrated live chat for real-time support.

vs OTRS ITSM

Comprehensive omnichannel support capabilities. compared to OTRS ITSM

View Details

Freshservice

Freemium

Key Features

Intuitive and user-friendly interface for both agents and end-users.
Quick and easy to set up and deploy as a cloud-based platform.
Comprehensive core features including robust ticketing and integrated asset management.