OTRS ITSM Alternatives for Windows

Looking for OTRS ITSM alternatives? We've curated 3 top alternatives that offer similar functionality. Whether you need Windows options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Open Source More about OTRS ITSM

Platforms:

Windows 3 Mac 2 Linux 2 Web / Cloud 9 Android 5 iPhone 4 iPad 4 Clear Filter

Spiceworks

Free

Spiceworks is a comprehensive, free IT management platform designed for small and medium-sized businesses. It offers a suite of tools for inventory, network monitoring, help desk, and community engagement.

Key Features

Comprehensive set of IT management tools in one platform.
Free to use, making it highly cost-effective for SMBs.
Active and helpful online community for support and knowledge sharing.

vs OTRS ITSM

Comprehensive set of IT management tools in one platform. compared to OTRS ITSM

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Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

Key Features

High degree of customization for workflows and fields.
Comprehensive knowledge base for self-service.
Powerful automation features reduce manual tasks.

vs OTRS ITSM

High degree of customization for workflows and fields. compared to OTRS ITSM

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GLPI

Open Source

GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.