OTRS ITSM Alternatives for Mac OS X

Looking for OTRS ITSM alternatives? We've curated 2 top alternatives that offer similar functionality. Whether you need Mac OS X options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Open Source More about OTRS ITSM

Platforms:

Windows 3 Mac 2 Linux 2 Web / Cloud 9 Android 5 iPhone 4 iPad 4 Clear Filter

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

Key Features

High degree of customization for workflows and fields.
Comprehensive knowledge base for self-service.
Powerful automation features reduce manual tasks.

vs OTRS ITSM

High degree of customization for workflows and fields. compared to OTRS ITSM

GLPI

Open Source

GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.

Key Features

Free and Open Source with no licensing costs.
Comprehensive IT Asset Management capabilities.
Integrated Helpdesk and Incident Management.

vs OTRS ITSM

Free and Open Source with no licensing costs. compared to OTRS ITSM

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

Key Features

High degree of customization for workflows and fields.
Comprehensive knowledge base for self-service.
Powerful automation features reduce manual tasks.

vs OTRS ITSM

High degree of customization for workflows and fields. compared to OTRS ITSM

GLPI

Open Source

GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.

Key Features

Free and Open Source with no licensing costs.
Comprehensive IT Asset Management capabilities.
Integrated Helpdesk and Incident Management.

vs OTRS ITSM

Free and Open Source with no licensing costs. compared to OTRS ITSM

Compare Side-by-Side

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Trakdesk vs OTRS ITSM

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GLPI vs OTRS ITSM

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