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Zendesk Chat Alternatives for iPhone

Looking for Zendesk Chat alternatives? We've curated 9 top alternatives that offer similar functionality. Whether you need iPhone options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Key Features

  • Completely free with a comprehensive feature set.
  • Easy to integrate with various websites and platforms.
  • Powerful real-time visitor monitoring and analytics.

vs Zendesk Chat

Completely free with a comprehensive feature set. compared to Zendesk Chat
Smartsupp

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Key Features

  • Comprehensive feature set including live chat, chatbots, and visitor tracking.
  • Intuitive agent dashboard and easy installation process.
  • Valuable session recording feature for understanding user behavior.

vs Zendesk Chat

Comprehensive feature set including live chat, chatbots, and visitor tracking. compared to Zendesk Chat
csupport

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Key Features

  • Integrated platform for chat, helpdesk, and knowledge base.
  • Real-time visitor tracking and analytics.
  • AI and automation features for efficiency.

vs Zendesk Chat

Integrated platform for chat, helpdesk, and knowledge base. compared to Zendesk Chat
GoSquared

GoSquared

Freemium

GoSquared is an all-in-one customer engagement platform for SaaS businesses, providing real-time analytics, live chat, and marketing automation to understand and interact with website visitors and customers.

Key Features

  • Integrated real-time analytics, live chat, and marketing automation in one platform.
  • Provides immediate insights into website and user activity.
  • Facilitates proactive and personalized customer engagement.

vs Zendesk Chat

Integrated real-time analytics, live chat, and marketing automation in one platform. compared to Zendesk Chat
Intercom

Intercom

Freemium

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Key Features

  • Unified platform for chat, email, and in-app messaging.
  • Rich user profiles provide valuable context.
  • Effective live chat and knowledge base for support.

vs Zendesk Chat

Unified platform for chat, email, and in-app messaging. compared to Zendesk Chat
LiveAgent

LiveAgent

Commercial

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.

Key Features

  • True omni-channel support from a single dashboard.
  • Robust built-in call center functionality.
  • Comprehensive ticketing system with automation.

vs Zendesk Chat

True omni-channel support from a single dashboard. compared to Zendesk Chat
LiveChat

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Key Features

  • Integrated live chat and help desk functionality
  • Comprehensive analytics and reporting features
  • Robust set of productivity tools for agents

vs Zendesk Chat

Integrated live chat and help desk functionality compared to Zendesk Chat
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

  • Unified inbox consolidates communication channels.
  • Robust ticketing system with extensive customization.
  • Integrated live chat for real-time support.

vs Zendesk Chat

Unified inbox consolidates communication channels. compared to Zendesk Chat
Crisp

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Key Features

  • Consolidates multiple communication channels into a single inbox.
  • Includes an integrated knowledge base and ticketing system for end-to-end support.
  • Provides valuable insights through user session recording and traffic monitoring.

vs Zendesk Chat

Consolidates multiple communication channels into a single inbox. compared to Zendesk Chat

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