LiveChat vs Zendesk Chat : Which is Better?

LiveChat icon

LiveChat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. Developed by LiveChat

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Online Android iPhone

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Zendesk Chat icon

Zendesk Chat

Zendesk is a customer service software. Developed by Zendesk Inc.

License: Freemium

Apps available for Online

LiveChat VS Zendesk Chat Feature comparision

Feature LiveChat Zendesk Chat
Canned responses
Chat Bot
Integration with CRMs
Custom widgets
Customizable
Email automation
Encrypted chat
Helpdesk ticketing
Knowledge base
Live Chat
Online chat
Chat
Workflow Automation
Email marketing automation
Automatic messages
Integrated Chat
Chat history
Customer service
Customer support
Real-time analytics
Support for Multiple Users
Knowledge Base structuring
User session recording
Visitor recording
Bots
Modern live chat
Beat maker
Call recording
*community curated information: This table may not have the most accurate information. Please suggest changes

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