Android Apps to Helpdesk ticketing

Discover Android Apps to Helpdesk ticketing.

Manages incoming requests and issues through a structured ticketing system, allowing for prioritization, assignment, and tracking of resolution progress.

Best Android Apps to Helpdesk ticketing

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Helprace

Helprace

Business & Commerce Web Application
Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.
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Commercial
Integrated ticketing, knowledge base, forums, and feedback t...
Brimir

Brimir

Business & Commerce Web Application
Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.
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Open Source
Self-hostable for data control and privacy.
Crisp

Crisp

Business & Commerce Web Application
Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.
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Freemium
Consolidates multiple communication channels into a single i...
Kayako

Kayako

Business & Commerce Web Application
Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.
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Commercial
Unified inbox consolidates communication channels.
Deskero

Deskero

Business & Commerce Web Application
Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.
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Commercial
Strong social media integration for comprehensive support
Firehose Chat

Firehose Chat

Business & Commerce Web Application
Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics.
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Freemium
Enabled real-time customer support on websites.
LiveAgent

LiveAgent

Business & Commerce Web Application
LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.
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Commercial
True omni-channel support from a single dashboard.
Intercom

Intercom

Business & Commerce Web Application
Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.
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Freemium
Unified platform for chat, email, and in-app messaging.
UserEngage

UserEngage

Business & Commerce Web-based
UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.
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Commercial
All-in-one platform for live chat, email, automation, and he...
Pure Chat

Pure Chat

Business & Commerce Web Application
Pure Chat is a live chat software designed to help businesses connect with website visitors in real-time, answering questions and converting prospective leads into paying customers.
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Freemium
Easy to set up and use interface.
csupport

csupport

Business & Commerce Web Application
csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.
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Commercial
Integrated platform for chat, helpdesk, and knowledge base.
Trakdesk

Trakdesk

Business & Commerce Web Application
Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.
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Commercial
High degree of customization for workflows and fields.
Smartsupp

Smartsupp

Business & Commerce Web Application
Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.
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Freemium
Comprehensive feature set including live chat, chatbots, and...
Zendesk

Zendesk

Business & Commerce Web Application
Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.
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Commercial
Comprehensive omnichannel support capabilities.
tawk.to

tawk.to

Business & Commerce Web Application
tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.
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Free
Completely free with a comprehensive feature set.
UserVoice

UserVoice

Business & Commerce Web Application
UserVoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. It brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth.
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Commercial
Consolidates feedback, support, and knowledge base in one pl...
Freshdesk

Freshdesk

Business & Commerce Software as a Service
Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.
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Commercial
Consolidates customer interactions from multiple channels in...
Jitbit Helpdesk

Jitbit Helpdesk

Business & Commerce Web Application
Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.
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Commercial
Strong email-to-ticket conversion and management.
Freshservice

Freshservice

Business & Commerce Web Application
Freshservice is an IT service management (ITSM) platform built on the Freshdesk customer support platform, offering a consolidated solution for IT teams to manage incidents, assets, and service requests efficiently.
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Freemium
Intuitive and user-friendly interface for both agents and en...
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