Discover Windows Softwares to Helpdesk ticketing.
Manages incoming requests and issues through a structured ticketing system, allowing for prioritization, assignment, and tracking of resolution progress.
OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.
Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.
Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.
GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.
Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.
Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.
Lansweeper Network Inventory is a comprehensive, agentless IT asset management and network discovery solution designed for Windows environments. It provides detailed inventory of all connected devices without requiring agent installations.
PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.
OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.
Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.
MindArray is a comprehensive network monitoring and management solution designed to provide real-time visibility, performance analytics, and automation capabilities для enterprises. It includes features for network, server, application, and cloud monitoring, along with key functionalities like Business Service Management (BSM) and Service Level Agreement (SLA) reporting.
Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.
UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.
FogBugz is a comprehensive web-based project management system designed to streamline development workflows. It integrates bug and issue tracking, project organization, team collaboration, and customer support features into a single platform, making it ideal for software development teams of all sizes.
Flyspray is a powerful yet lightweight, web-based bug tracking system designed to streamline software development and project management workflows. Built in PHP, it offers a customizable platform for tracking bugs, managing tasks, and fostering team collaboration.
YouTrack is a powerful and flexible bug tracker, issue tracking system, and project management software designed for development teams. It provides a centralized hub for managing projects, tracking tasks, reporting bugs, and collaborating efficiently, offering a highly customizable workflow and extensive integrations.
csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.
Fossil is a simple, high-reliability, distributed software configuration management system designed for ease of use and integration.
Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.
osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.
Atera is a comprehensive platform designed for Managed Service Providers (MSPs), offering a unified suite of tools for RMM, PSA, helpdesk, billing, and reporting. It simplifies IT management for businesses of all sizes.
Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.
Banckle Chat was a comprehensive online chat and customer support solution designed to enhance customer engagement and streamline service operations. It offered a range of tools including live chat, visitor tracking, and integrated features for efficient customer interaction.
tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.
Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.
Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.
Trac is a mature open-source, web-based project management and bug tracking system. It integrates closely with version control systems and provides a wiki for documentation, making it a comprehensive tool for software development teams.