ClickDesk vs Eyenewton : Which is Better?

ClickDesk icon

ClickDesk

ClickDesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions. Developed by ClickDesk Corp.

License: Commercial

Apps available for Online

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Eyenewton icon

Eyenewton

Eyenewton is a platform to build and publish user feedback widgets on your website. Developed by Maksim

License: Freemium

Apps available for Online Self-Hosted

ClickDesk VS Eyenewton

Eyenewton is ideal for businesses looking for a straightforward chat solution with multi-channel support and easy integration, while ClickDesk offers advanced features like video chat and screen sharing, making it more suitable for teams needing rich communication tools.

ClickDesk

Pros:

  • Video chat support
  • Screen sharing functionality
  • Mobile app access
  • Analytics and reporting tools
  • Customizable branding options

Cons:

  • Higher pricing compared to competitors
  • Limited customization options for chat window
  • Can be resource-intensive on lower-end devices

Eyenewton

Pros:

  • User-friendly interface
  • Multi-channel support
  • Real-time chat capabilities
  • Integration with CRM systems
  • Customizable chat widgets

Cons:

  • Limited integrations with third-party tools
  • No mobile app
  • Basic reporting features

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