ClickDesk vs Jitbit Live Chat : Which is Better?
ClickDesk
ClickDesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions. Developed by ClickDesk Corp.
License: Commercial
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ClickDesk VS Jitbit Live Chat
Jitbit Live Chat excels with its robust reporting and multi-channel support, making it ideal for businesses seeking detailed analytics. In contrast, ClickDesk offers a more comprehensive customer support solution with integrated video chat and social media features, catering to businesses looking for an all-in-one platform.
ClickDesk
Pros:
- All-in-one customer support solution
- Integrated video chat feature
- Social media integration
- 24/7 customer support
- Affordable pricing plans
Cons:
- User interface can be overwhelming for new users
- Limited features in the free version
- Occasional downtime reported by users
Jitbit Live Chat
Pros:
- Easy integration with existing websites
- Customizable chat widget
- Multi-channel support (chat, email, ticketing)
- Robust reporting and analytics features
- Mobile app for on-the-go support
Cons:
- Limited customization options for the chat interface
- No built-in CRM features
- Higher price point compared to some competitors
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