ClickDesk vs LiveCall : Which is Better?
ClickDesk
ClickDesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions. Developed by ClickDesk Corp.
License: Commercial
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ClickDesk VS LiveCall
LiveCall excels in providing high-quality audio and video communication features, making it ideal for businesses that prioritize real-time interaction. ClickDesk, on the other hand, offers a more comprehensive support toolset with features like ticketing systems and chatbot integration, catering to businesses looking for an all-in-one customer support solution.
ClickDesk
Pros:
- Easy to set up
- Mobile app availability
- Live chat and ticketing system
- Chatbot integration
- Screen sharing capability
- Custom chat themes
- Visitor tracking
- Knowledge base integration
Cons:
- Limited customization options
- Some features require higher-tier plans
- Occasional lag during peak times
LiveCall
Pros:
- User-friendly interface
- Real-time communication
- Integrates with multiple CRM systems
- Supports video calls
- Customizable chat widgets
- High-quality audio
- Multi-language support
- Analytics and reporting capabilities
Cons:
- Limited integrations with third-party tools
- No mobile application
- Higher pricing compared to some competitors
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